Your privacy matters to us. This policy explains what personal information k999 collects, why we collect it, how it's protected, and what rights you have as a player. We keep this straightforward so you always know exactly where you stand.
Six principles that guide the way we handle every piece of information you share with us.
All data transmitted between your device and k999 — whether you're logging in, making a deposit, or browsing games — is protected by SSL encryption. Your information is never sent in plain text across any connection.
Player data is stored on secured servers with restricted access. Only authorised k999 personnel with a legitimate operational need can access account information. We do not store payment card data on our own servers.
You have the right to request a copy of the data k999 holds about you, ask for corrections, or request deletion where applicable. All requests are handled through our support team and actioned within a reasonable timeframe.
k999 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with partners who are directly involved in running the platform — payment processors and KYC providers — and only as required.
If you'd rather not receive promotional emails or platform notifications from k999, you can update your communication preferences in your account settings at any time. Opting out of marketing does not affect important account or security notifications.
This privacy policy is written to be readable, not just legally complete. We explain what we collect, why we need it, and how long we keep it — in plain language so every Filipino player can make an informed decision about using the platform.
This Privacy Policy explains how k999 — operating at k999.lt — collects, uses, stores, and protects the personal information of players and visitors based in the Philippines. It applies to all interactions with the k999 platform, including account registration, gameplay, deposits and withdrawals, and use of the k999 mobile app.
By creating a k999 account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you have concerns about how your data is handled, please contact our support team before proceeding.
This policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the full set of rules governing your use of k999.
k999 collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers.
k999 may receive information from KYC verification partners, fraud detection services, and payment processors when processing transactions or verifying your identity. This data is used solely for the purpose for which it was obtained and is handled in line with this policy.
k999 uses your personal information for the following purposes:
| Purpose | Examples |
|---|---|
| Account management | Creating and maintaining your k999 account, verifying your identity, processing login and OTP requests. |
| Transaction processing | Handling PHP deposits and withdrawals via GCash, Maya, or local bank transfer. |
| Platform security | Detecting fraudulent activity, preventing unauthorised access, identifying duplicate accounts. |
| Legal compliance | KYC verification, anti-money laundering checks, record-keeping as required by applicable law. |
| Platform improvement | Analysing gameplay patterns and session data to improve game selection, platform performance, and user experience. |
| Customer support | Responding to account queries, resolving disputes, and assisting with responsible gaming requests. |
| Marketing communications | Sending promotional offers and updates where you have opted in to receive them. You can opt out at any time. |
k999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
k999 processes your personal data on the following legal grounds:
k999 does not sell your personal data to any third party. We share information only where necessary to operate the platform and fulfil our legal obligations. The categories of recipients are:
All third-party partners who handle k999 player data are contractually required to maintain appropriate security standards and use data only for the specific purpose for which it was shared.
k999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Below is a summary of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use core platform features including login and account access.
k999 retains your personal data for as long as your account remains active and for a period after closure as required by applicable law or legitimate operational needs. The general retention principles are:
When data is no longer required, it is securely deleted or anonymised in line with k999's internal data management procedures.
As a player based in the Philippines, you have the following rights regarding your personal data held by k999:
To exercise any of these rights, please contact the k999 support team through the platform's live chat or by email at [email protected]. We will respond to all valid requests within a reasonable period.
For identity security, we may ask you to verify your identity before processing any data rights request. This is to protect your account from unauthorised third-party requests.
k999 takes the security of your personal data seriously. We apply a combination of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
While k999 implements strong security measures, no online system is entirely immune to risk. You play an important role in protecting your own account by using a strong, unique password and not sharing your login credentials with anyone.
k999 is strictly an adult platform. Registration and use of the platform is limited to individuals who are 21 years of age or older. k999 does not knowingly collect personal data from anyone under this age.
If k999 becomes aware that personal data has been collected from a player who is underage, the account will be closed immediately, all associated data will be deleted, and any funds held will be returned to the payment source used for deposit.
If you believe a minor has registered on k999, please contact our support team immediately so the matter can be investigated and resolved without delay.
k999 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. When material changes are made, registered players will be notified via the email address on their account or through a notice on the platform.
The updated policy will be effective from the date it is published on this page. We encourage you to review this page periodically so you remain informed about how your data is being protected. Continued use of the k999 platform after an update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, or if you would like to exercise any of your data rights, please get in touch with the k999 team through any of the following:
For questions specifically about our game rules and account policies, please refer to our Terms and Conditions. For information about managing your gaming habits and the tools available to you, visit our Responsible Gaming page.
k999 is an entertainment platform open only to players who are 21 years of age or older. No outcome on the platform is ever guaranteed. Please set deposit limits, take regular breaks, and use our self-exclusion tools if you ever feel your gaming is getting out of hand. Your wellbeing comes first.